Unseen Washington Support

Get help with Unseen Washington β€” discover interesting places near you in Washington, DC

πŸ“§ Contact Us

Need help? Have a question? We're here to assist you!

Email: lucaprian@gmail.com

Response Time: We typically respond within 24–48 hours

Frequently Asked Questions (FAQ)

Q: How does Unseen Washington work?

Unseen Washington helps you discover interesting places near you, including restaurants, bars, shops, and attractions. The app uses your location to show hand-picked recommendations from locals. You can view places on a map or in a list, get directions, and enable nearby alerts to be notified when you're close to interesting places.

Q: Why does Unseen Washington need my location?

Unseen Washington requires location access to show you places near your current position. This is the core functionality of the app. You can control location permissions in your device settings:

  • iOS: Settings β†’ Privacy & Security β†’ Location Services β†’ Unseen Washington
  • You can choose "While Using the App," "Always," or "Never"

If you disable location services, the app's functionality will be limited.

Q: What are "Nearby Alerts"?

Nearby Alerts notify you when you're close to a recommended place, even when the app is not actively open. This feature may require background location access. You can enable or disable this feature in the app settings at any time.

Q: How are places selected?

We show a curated selection of restaurants, bars, shops, and attractions. Every place is hand-picked based on quality and atmosphere β€” not advertising. If a place is in Unseen Washington, it's because locals genuinely recommend it.

Q: Is Unseen Washington free to use?

Yes! Unseen Washington is free to download and use. We may offer premium features in the future, but the core functionality will always be free.

Q: What cities does Unseen Washington support?

Unseen Washington is built for Washington, DC and the surrounding area. We're focused on helping you explore the nation's capital on foot. If you'd like to see another city added, please contact us!

Q: The app isn't showing places near me. What should I do?

Try these troubleshooting steps:

  1. Make sure location services are enabled for Unseen Washington
  2. Check that you're in or near Washington, DC
  3. Restart the app
  4. Check your internet connection
  5. If the problem persists, contact us at lucaprian@gmail.com
Q: How do I report an issue or bug?

Please email us at lucaprian@gmail.com with:

  • A description of the issue
  • What you were doing when it occurred
  • Your device model and iOS version
  • Screenshots if applicable
Q: Can I suggest a place to be added?

Yes! We'd love to hear your suggestions. Email us at lucaprian@gmail.com with the place name, address, and why you think it should be included.

Q: How do I update the app?

Updates are available through the App Store. Open the App Store app, tap your profile, and check for updates. You can also enable automatic updates in your device settings.

Q: What is a "Local Perk"?

Some local favorites offer a small perk if you show the app. This is a way for businesses to thank you for visiting. Not all places offer perks, and availability may vary.

Common Issues & Solutions

πŸ“ Location Not Working

πŸ—ΊοΈ Map Not Loading

πŸ”” Alerts Not Working

πŸ“± App Crashes

Privacy & Legal

For information about how we handle your data, please see our:

After you deploy your Privacy Policy and Terms pages to Netlify, replace the two URLs above with your live links.

Still Need Help?

If you couldn't find the answer to your question, please don't hesitate to contact us:

Email: lucaprian@gmail.com

We're here to help! We typically respond within 24–48 hours.

Contact Support